Contact Us
We value your feedback and suggestions. If you have any questions, suggestions, or business inquiries, please contact us.
How We Handle Messages
Mail is read by a small team, so a message that arrives with the right details gets answered far faster than one that has to be followed up. We reply in the order messages are received, and we do not run a phone line or a live chat — email is the only channel we monitor.
Bug reports are the fastest to resolve when they tell us what you expected, what happened instead, and where. “Snake does not respond to arrow keys on iPad Safari 17” can usually be reproduced and fixed in one pass; “a game is broken” costs a round trip before work can start.
We do not ask for payment details, passwords, or remote access to your device, and we will never ask you to install software in order to receive support. If someone claiming to represent the site asks for any of those, it is not us.
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Working Hours
FAQ
Q:What if games won't load?
A:Most loading problems are a stale cache. Hard-reload the page, then clear site data for nowifiwebgames.com and try again. If it still fails, check whether a browser extension or a network filter is blocking scripts. Some school and workplace networks block game assets by policy — on those networks, the site will not run, and no setting on our side can change that. If it still fails after those checks, email support@nowifiwebgames.com with your browser version, device, and a screenshot.
Q:How to suggest new games?
A:Email contact@nowifiwebgames.com with the subject line "Game Suggestion". Tell us what makes the game fun and, if you can, where it can be played. We read every suggestion, but we cannot commit to building a specific title or to a timeline, and sending an idea does not create any obligation on either side.
Q:Can I embed your games on my website?
A:Not at this time. Games are provided for play on No WiFi Games, and there is no public embedding program or iframe allowlist. If you are interested in licensing content, write to business@nowifiwebgames.com and describe the use case.
Q:What if I find a bug?
A:Email support@nowifiwebgames.com with the name of the game, the steps to reproduce the problem, what you expected to happen, your browser and device, and screenshots or a short recording when possible. Reports that include those details are usually reproduced the same day; reports that do not require a follow-up email first.
Q:A game I liked disappeared — what happened?
A:Titles can be renamed or moved out of the public catalog while they are under legal review. Renamed games keep a redirect from their old address, so bookmarks usually still work. If a page returns a 404 and you remember the name, write to support@nowifiwebgames.com and we can tell you whether it was renamed or taken down.
Q:Why does offline play not work for me?
A:Offline play depends on what your own browser has already cached. Install the site to your home screen, then open each game you want offline once while you are online — a game you have never opened has nothing stored. Clearing site data wipes the cached copy, so the caching step has to be repeated after a reset.
Q:Can I report a copyright or trademark concern?
A:Yes, and please do. Email legal@nowifiwebgames.com with the material concerned, the right you are asserting, how to reach you, and a statement that the information in your notice is accurate. We review notices as they arrive and may remove material while a claim is assessed.
Q:Do you accept advertising or sponsorship enquiries?
A:The site currently runs with advertising switched off while our compliance review is open. We are not selling placements at this stage, but you are welcome to write to business@nowifiwebgames.com — we keep enquiries on file and will reply if that changes.
Q:Where is my saved data, and can you restore it?
A:Favorites, ratings, and play history live in your browser's local storage on the device you used. We do not hold a copy on our servers, so we cannot restore them for you, and they do not follow you between browsers or devices. Clearing site data removes them permanently.
Before You Write
Several questions are already answered on the site, and reading those first is usually faster than waiting for a reply:
- Offline setup, PWA install steps, and troubleshooting — see the offline play guide in our blog
- Controls, scoring, and rules — each game page carries a how-to-play guide and a control list
- What data the site stores, and how to clear it — see the Privacy Policy
- Rights notices, takedowns, and usage terms — see the Terms of Use
If none of those covers your question, pick the mailbox above and write to us. We keep every message, and we would rather hear about a problem than have you work around it silently.